Shipping & Returns
Thank you for visiting and shopping at Lash Addict. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If your order is placed after 4pm CST on a Friday it will be processed the following Monday.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method: Standard
Estimated delivery time: 5-7 business days
Shipment method: 2-Day
Estimated delivery time: 2 business days
2-day shipping orders must be placed before 12pm CST Monday-Friday to be processed and shipped the same day.
RETURN & REFUND POLICY
Thank you for shopping with Lash Addict. If you are not entirely satisfied with your purchase, we're here to help.
If you are unhappy with your product and wish to return or exchange, please do so within 30 days of the date in which the product is received. Product must be unused and unopened in order to receive a full refund to the original payment method. Lash Addict is not responsible for covering these shipping costs. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original form of payment).
In the event that there are concerns with the quality of the product received or the product is defective, please contact us within 30 days of the date in which the product is received in order to receive a refund or exchange. In this case we will provide a shipping label. After 30 days, the product is nonrefundable.
PO Box 511383
Milwaukee, WI 53203